Deals and Specials General Policy - Read before you buy!
You may return any product you have ordered from CEB and are listed inside the Deals & Specials section within 20 business days from receipt of delivery of merchandise.
The Clean Energy Brands customer service team will receive and approve any return request. Once the request is approved, we will issue a return merchandise number and an UPS or FedEx shipping label. Only having the return shipping label ( e ) mailed to you we will accept your shipment.
Please note that any items returned without an authorization number will not be processed. We are not accepting returns of products that are not in their original packaging. Refunds will be processed after the goods have been received. We aim to process all returns within one (1) week. In the unlikely event that your order arrives damaged, you will need to email back to us with a photo image of the damaged item. You must email us for any damaged items resulted from shipment within 24 hours of receiving the order in order for us to consider your claim.