| TM500A User Guide | ||
| TM500A Digital Meter Warranty |
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Before you buy be aware of the return policy conditions and read the manufacturer warranty.
When the system uses multiple T80 TurboChargers connected in parallel, the ASNET Option Cards (T80 Network Option Cards) are used to tie them together. The figure immediately below is a simplified wiring diagram of the CAT 5 (Ethernet type) cable used to connect the T80 TurboChargers together in parallel using the ASNET Option Cards.
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| Knowledge Base | Fold | Unfold (click) |
T80 Q's & A's |
1. How many T80 charge controllers can be monitored from one Gateway?
Up to 31
2. How many TSW inverters can be monitored from one Gateway?
Up to 31
3. How many total devices can be monitored from one Gateway?
Up to 255
4. How often is data sent from the Gateway to the server?
The server asks for data from a device every six seconds, or 14,400 times a day. If there is one T80 in the system, then there is data from the T80 every 6 seconds. If there is a T80 and a TSW inverter, then there is data for the T80 every 12 seconds and for the inverter every 12 seconds
5. Does the Gateway have to be powered from the included AC power supply?
No, the Gateway can receive power from the T80 or TSW.
6. Does the Gateway have to be programmed or setup?
No, the Gateway is strictly plug-and-play.
7. How can I tell if the Gateway is communicating with the T80 or TSW and sending data to the Internet?
Refer to the Gateway user guide for detailed information, however if the Transmitting Serial LED blinks every 6 seconds then the Gateway is communicating with the server. If the Transmitting Serial and Receiving Serial lights are blinking every 6 seconds then the Gateway is communicating with the server and with the attached Apollo devices.
8. Can a user use software on a local PC to communicate and get data from the Apollo devices using the Gateway?
Yes the Gateway will accept incoming requests. Apollo can provide sample code for communicating on a local network.
From CEB Return Policy Extras
Most of unused products can be returned back to us for a replacement or refund within 30 days of receipt. All returned items must be in new condition with all original packaging, paperwork and accessories supplied. All returns have to be send back via a traceable method such as Fed Ex, DHL, Purolator and USPS or similar. Return freight and original shipping are non-refundable.
All special orders, electrical appliances, appliances of any nature, items returned without original packaging or packing materials, and items sent directly from the manufacturer may be subject to a restocking fee of 10-25%. Please call us before you perform your return in order for us to issue an RMA prior any shipping is undergoing.
Please include your order number along with RMA issued by one of our
staff. Without an order number and an RMA number, it will be very difficult to
trace the order for the returned merchandise associated with and all the process
will drag for weeks or month to come. In order to complete the return procedures
please fill in the forms and follow our instructions.
Return Instructions
Defective Product; Incorrect Product
Please call for an RMA so we will arrange for a return for the defective/incorrect item and replace it at no cost to you. The item must include its original packaging and be in as-new condition with the packing slip, all warranty cards, and accessories (if applicable).
For more information consult Returns Policy
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