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Solar Submersible Pumps
From CEB Return Policy Extras
Most of unused products can be returned back to us for a replacement or refund within 30 days of receipt. All returned items must be in new condition with all original packaging, paperwork and accessories supplied. All returns have to be send back via a traceable method such as Fed Ex, DHL, Purolator and USPS or similar. Return freight and original shipping are non-refundable.
All special orders, electrical appliances, appliances of any nature, items returned without original packaging or packing materials, and items sent directly from the manufacturer may be subject to a restocking fee of 10-25%. Please call us before you perform your return in order for us to issue an RMA prior any shipping is undergoing.
Please include your order number along with RMA issued by one of our staff. Without an order number and an RMA number, it will be very difficult to trace the order for the returned merchandise associated with and all the process will drag for weeks or month to come. In order to complete the return procedures please fill in the forms and follow our instructions.
Defective Product; Incorrect Product
Please call for an RMA so we will arrange for a return for the defective/incorrect item and replace it at no cost to you. The item must include its original packaging and be in as-new condition with the packing slip, all warranty cards, and accessories (if applicable).