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ME-AGS Generator Start - Network Version
Product Description
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The ME-AGS-N is the 'network' version of Magnum Energy's Automatic Generator Start (AGS) controllers. The version is setup and operated via a Magnum Energy Inverter and ME-RC or ME-ARC remote panel. When using the ME-RC Remote, the ME-AGS-N has basic adjustments starting on battery voltage or temperature. When using the ME-ARC remote, the ME-AGS-N has advanced start and stop settings based on: Time of day, battery State of Charge, battery voltage, high temperature, or inverter load amps. Also includes the ability to manually turn the generator ON and off, generator exercise, warm-up and cool-down.
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Before you buy please consult product specifications. Be aware of the return policy conditions and read the manufacturer warranty.
General Specification
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Warranty Information
36 Month Limited Warranty
Magnum Energy, Inc., warrants the ME Series Auto Gen Start to be free from
defects in material and workmanship that result in product failure during
normal usage, according to the following terms and conditions:
1. The limited warranty for the product extends for 36 months beginning from
the product's original date of purchase.
2. The limited warranty extends to the original purchaser of the product and is
not assignable or transferable to any subsequent purchaser.
3. During the limited warranty period, Magnum Energy will repair, or replace at
Magnum Energy's option, any defective parts, or any parts that will not
properly operate for their intended use with factory new or rebuilt replace-
ment items if such repair or replacement is needed because of product
malfunction or failure during normal usage. The limited warranty does not
cover defects in appearance, cosmetic, decorative or structural parts or any
non-operative parts. Magnum Energy's limit of liability under the limited
warranty shall be the actual cash value of the product at the time the
original purchaser returns the product for repair, determined by the price
paid by the original purchaser. Magnum Energy shall not be liable for any
other losses or damages.
4. Upon request from Magnum Energy, the original purchaser must prove the
product's original date of purchase by a dated bill of sale, itemized receipt.
5. The original purchaser shall return the product prepaid to Magnum Energy in
Everett, WA. Magnum Energy will return the product prepaid to the original
purchaser after the completion of service under this limited warranty.
6. This limited warranty is voided if:
• the product has been modified without authorization
• the serial number has been altered or removed
• the product has been damaged through abuse, neglect, accident, high
voltage or corrosion.
• the product was not installed and operated according to the owner's
manual.
IN CASE OF WARRANTY FAILURE, CONTACT MAGNUM ENERGY INC. FOR A
RETURN AUTHORIZATION (RA) NUMBER BEFORE RETURNING THE UNIT FOR
REPAIR.
30 days CEB Return Policy.
Magnum Energy, Inc., warrants the ME Series Auto Gen Start to be free from
defects in material and workmanship that result in product failure during
normal usage, according to the following terms and conditions:
1. The limited warranty for the product extends for 36 months beginning from
the product's original date of purchase.
2. The limited warranty extends to the original purchaser of the product and is
not assignable or transferable to any subsequent purchaser.
3. During the limited warranty period, Magnum Energy will repair, or replace at
Magnum Energy's option, any defective parts, or any parts that will not
properly operate for their intended use with factory new or rebuilt replace-
ment items if such repair or replacement is needed because of product
malfunction or failure during normal usage. The limited warranty does not
cover defects in appearance, cosmetic, decorative or structural parts or any
non-operative parts. Magnum Energy's limit of liability under the limited
warranty shall be the actual cash value of the product at the time the
original purchaser returns the product for repair, determined by the price
paid by the original purchaser. Magnum Energy shall not be liable for any
other losses or damages.
4. Upon request from Magnum Energy, the original purchaser must prove the
product's original date of purchase by a dated bill of sale, itemized receipt.
5. The original purchaser shall return the product prepaid to Magnum Energy in
Everett, WA. Magnum Energy will return the product prepaid to the original
purchaser after the completion of service under this limited warranty.
6. This limited warranty is voided if:
• the product has been modified without authorization
• the serial number has been altered or removed
• the product has been damaged through abuse, neglect, accident, high
voltage or corrosion.
• the product was not installed and operated according to the owner's
manual.
IN CASE OF WARRANTY FAILURE, CONTACT MAGNUM ENERGY INC. FOR A
RETURN AUTHORIZATION (RA) NUMBER BEFORE RETURNING THE UNIT FOR
REPAIR.
30 days CEB Return Policy.
From CEB Return Policy Extras
Most of unused products can be returned back to us for a replacement or refund within 30 days of receipt. All returned items must be in new condition with all original packaging, paperwork and accessories supplied. All returns have to be send back via a traceable method such as Fed Ex, DHL, Purolator and USPS or similar. Return freight and original shipping are non-refundable.
All special orders, electrical appliances, appliances of any nature, items returned without original packaging or packing materials, and items sent directly from the manufacturer may be subject to a restocking fee of 10-25%. Please call us before you perform your return in order for us to issue an RMA prior any shipping is undergoing.
Please include your order number along with RMA issued by one of our
staff. Without an order number and an RMA number, it will be very difficult to
trace the order for the returned merchandise associated with and all the process
will drag for weeks or month to come. In order to complete the return procedures
please fill in the forms and follow our instructions.
Return Instructions
- Your Return Package
All returns must be in their ORIGINAL PACKAGING, in a resalable condition. Any packaging materials, CDs, software, accessories, manuals, warranty cards and documentation originally sent must be included in the package. In the event that a package is returned and does not meet the guidelines we’ve listed above, CleanEnergyBrands reserves the right not to honour the return.
- Contact us for a
Return Merchandise Authorization (RMA)
In order to process our customers’ returns as quickly and successfully as possible, we require ALL returns to be accompanied by an RMA (Return Merchandise Authorization) so please be sure to contacting us before returning any items. To obtain your RMA and any additional return info you may need, please call our friendly, ready-to-help support team toll-free at 1.800.339.9171 or email us at returns@cleanenergybrands.com.
- Ship Your Return
Because we want your return experience to be as hassle-free as possible, we strongly recommend that you fully insure your return shipment so that you’re well protected in the event that the package is lost or damaged in transit. UPS & FedEx provide traceable shipments, complete with a proof-of-delivery feature that guarantees that your package is delivered to the intended location. We urge you to use a carrier that has both tracking and proof-of-delivery capabilities and that you retain that tracking number. Please be advised that postage charges are non-refundable, and that CleanEnergyBrands is not responsible for any packages lost or damaged during transit. This includes packages sent via USPS to an international or overseas destination.
Defective Product; Incorrect Product
Please call for an RMA so we will arrange for a return for the defective/incorrect item and replace it at no cost to you. The item must include its original packaging and be in as-new condition with the packing slip, all warranty cards, and accessories (if applicable).
For more information consult Returns Policy
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